Common Questions

The main goal of the TellHappyStar customer survey is to get real opinions, comments, and thoughts that will help the channel grow. Carl’s Jr. and Hardee’s USA strive to improve customer service, food and taste through a survey conducted by

Through the verification survey, the channel aims to collect useful information about the customer’s visiting experience and also how was your dining experience at Carl’s Jr. and Hardee’s? What about your food? What do you think of the customer service from Carl’s Jr., Hardee, and the others?

TellHappyStar is an online customer experience survey that ensures your goal is to educate and appreciate your customers. Report your latest restaurant visit in Hardee with this survey and win the free food challenge once a month.

Below are some commonly asked questions for the TellHappyStar survey.

What are the rules for participating in TellHappyStar Survey?

  • People under the age of 18 cannot participate in the survey.
  • You must be a US citizen to actively participate.
  • You can only submit your comment once after receiving it.
  • Giving prizes to another person is prohibited.
  • Organization employees are not eligible for the survey.

What are the requirements for the TellHappyStar Customer Survey?

  • A laptop, PC, smartphone, or tablet is required to participate in the survey.
  • You will not be able to complete the survey without a valid receipt from Carl’s Jr. restaurant and Hardee’s.
  • Your system must be connected to a reliable Internet connection.
  • It only takes 5-10 minutes to complete the survey.
  • If you have knowledge of English or Spanish, you can take the survey.
  • A unique email address and phone number are required to receive the coupon code.

Can you take part in the survey without making a purchase at Hardee’s and Carl’s Jr.?

There are many online surveys that you can complete by email or over the phone. However, Hardee’s and Carl’s Jr. only operated the online survey portal. To participate in the survey, you also need your receipt details. Therefore, you have to do your shopping at the restaurant.

Can the validation code only be redeemed at the location where you got the receipt?

You do not have to go to the same location to use the verification code. Can be used at any Hardee or Carl store.

Is the offer redeemable in cash?

TellHappyStar Research has no cash offers yet and you will not be able to use discounts or gift cards in this way.

Who can say no to those delicious Monster Thick burgers or maybe their signature Fresh Baked Buns?

Hardee’s and Carl’s Jr. is a must if you love fast food. If you want to help them further improve the quality of their food or service, the TellHappyStar survey is the best opportunity you have.